Protect Yourself from Fraud

How Fraudsters Collect Information

Digital Communications

  • ✉️ E-mails
  • 💬 Social Media Messages
  • 📱 Phone Calls
  • 📨 SMS

Identity Documents

  • 🔖 Passport (individuals)
  • 📄 Registration certificates

Common Fraudster Requests

  • ❌ Unknown Beneficiaries
  • ❌ False Charity Messages
  • ❌ Fictitious Offers
  • ❌ Unconfirmed Emergency Situations
  • ❌ Processing fees
  • ❌ Admission Fee
  • ❌ Shipping fees
  • ❌ Charity donations
Warning: Money transfers once paid cannot be refunded even if you are the victim of a scam.

How to Protect Yourself

Always

  • ✅ Know who you're dealing with
  • ✅ Research offers thoroughly
  • ✅ Remember: If it sounds too good to be true, it probably is

Never

  • ❌ Send money to unknown persons
  • ❌ Deposit suspicious checks
  • ❌ Send money without verifying emergency claims
  • ❌ Send money to receive promised rewards

Reporting Fraud

We're here to help anytime you need. Contact our Product Support Team at:

customersupport@pkexchange.net

If you suspect fraud on a transaction that has not yet been received, report the incident immediately to our branch where you made the transaction.