PKE – AIM Terms and Conditions (“Terms”) govern the terms under which Purshottam Kanji Exchange Co LLC (“PKE” or “We” or “Us” or “Our”) offers You (the “Sender” or “You” or “Your” or the name that appears on Your Registration Form) access to this website and PKE – AIM (“Service”) provided by it. By accessing and using this Service you are agreeing to these Terms.
The term “PKE” or “We” or “Us” or “Our” refers to the owner of the website and the Service provided by it, whose registered office is at PO BOX 41, PC 100, Ruwi High Street, Muscat, Sultanate of Oman. Purshottam Kanji Exchange Co LLC is a company incorporated in the Sultanate of Oman in accordance with companies law and regulated by the Central Bank of Oman, having its address at P.O.Box 41, Postal Code -100, Ruwi High Street, Muscat, Sultanate of Oman.
PKE reserves the right, in its sole discretion, to change these Terms of Service from time to time.
Eligibility
In order to use this Service, you must:
By using the Service, you represent and warrant that the above conditions of use are met and you agree to indemnify Us for any use by You of the Service in the absence of any of the above conditions.
Electronic Communication
This Service is an electronic, internet-based service. Therefore, You agree that We are under no obligation to provide Communications in paper format. The following Communications may be provided by electronic means:
You agree to promptly update Your details on your Account Details profile if Your e-mail address or any other information changes.
Foreign Currency Exchange Rate and Charges
The foreign currency exchange rate applied on the transaction will the prevailing rate when the transaction is made. Commission charges may change from time to time and without advance notice. The foreign currency exchange rate and commission charge will be as displayed on the Transaction receipt. The beneficiary’s bank, and/or intermediary banks, may apply additional charges for handling a wire transfer. In such cases, the beneficiary will not receive the full amount of the payment you sent. We are not liable for any additional charges deducted by these banks.
Non Fulfillment of Payment
We reserve the right not to accept a payment request from You or effect any transfer of funds on Your behalf if:
Refunds
If We Refund a payment we reserve the right to deduct charges for any costs incurred and the principal amount will be converted to the local equivalent at the prevailing buying rate of the day, unless it is due to the negligence of PKE whereby the full original amount of the transaction will be refunded. Refunds will only be provided through a cheque issued in the Sender’s name.
Anti-Money Laundering, Counter-Terrorism Financing (AML/CTF) and Sanctions
You agree that We may delay, block or refuse to process any transaction without incurring any liability if We suspect that the transaction:(a) may breach any laws or regulations in Oman or in any other country; (b) involves any person (natural, corporate or governmental) that is itself sanctioned or is connected, directly or indirectly, to any person that is sanctioned under economic and trade sanctions imposed by Oman, the United Nations, OFAC or any country; or (c) may directly or indirectly involve the proceeds of, or be applied for the purposes of, unlawful conduct.
You must provide all information to Us which We reasonably require in order to manage anti-money laundering or counterterrorism financing and economic and trade sanctions risk or to comply with any laws or regulations in Oman or any other country.
You agree that We may disclose any information concerning it or any person named in the payment instruction to:(a) any law enforcement, regulatory agency or court where required by any order, decree, law or regulation in Oman or elsewhere; and (b) any correspondent We use to make payment for the purpose of compliance with any such order, decree, law or regulation.
Unless you have disclosed to Us that you are acting in a trustee capacity or on behalf of another party, you warrant that you are acting on your own behalf in entering into these Terms. In the event You inform Us that you are acting for another party, we reserve the right to request You to provide any documentation regarding such other party as we shall be required to receive and review in order to comply with any AML/CTF laws or regulations applicable to Us or to Our provision of the Service. We may also require such other party to confirm that it is aware of these Terms and make such representations regarding AML/CTF laws and regulations as we shall require in order to ensure Our compliance with AML/CTF laws or regulations applicable to Us.
You declare and undertake to Us that the processing of any transaction by Us in accordance with your instructions will not breach any laws or regulations in Oman or any other country.
Warranties and Indemnities
You warrant, as at the date of Your application for Registration and whenever You use the Service, that:
Except for Your right to a Refund, You will indemnify Us against all actions, proceedings, claims, damages, losses, costs, expenses and liabilities of any nature caused by delay, non delivery, non payment or underpayment of any payments sent through the Service, or any breach by You of any representation or warranty made by You herein.
Privacy and Data Protection
Any personal data You supply to Us will be processed and handled in accordance with the relevant legislation of the Sultanate of Oman and will be used for the purpose of performing our obligations and for other legitimate purposes as permitted by the legislation.
We will protect the confidentiality of Your personal information, account information and communications to the fullest extent possible and consistent with the legislation. To protect the loss, misuse, and alteration of information that is collected from You, We have appropriate physical, electronic, and management procedures in place.
The records relating to Your business with Us will be kept for a period of 10 years and You have a right to obtain copies of these records.
Governing Law
These Terms and any transaction concluded under these Terms shall be read and interpreted according to the laws applicable in the Sultanate of Oman and we hereby submit to the jurisdiction of the courts in the Sultanate of Oman, of which shall have the competent jurisdiction to hear any dispute arising thereof or related thereto.
For consumer inquiries or comments please write to:
Purshottam Kanji Exchange Co. LLC
Customer Support Centre
P.O. Box 41, PC – 100
Ruwi – Muscat
Sultanate of Oman
or
Whatsapp: +968- 9178 7829
Email: customersupport@pkexchange.net
PKE- AIM Privacy Policy
We are committed to protecting consumer privacy during visits to our website/mobile application and recognize our responsibility to hold your information secure and confidential.
Access to your information is limited to those employees of Purshottam Kanji Exchange Co. LLC its affiliates who need it to fulfill their business responsibilities. Vendors and other outside contractors we engage are subject to our non disclosure contractual requirements to ensure that your personal information is safeguarded.
We employ appropriate measures to protect your information against unauthorized access, destruction, alteration or disclosure including physical access security, encryption and policies and procedures.
We collect personal information when you register for PKE AIM or transact on our website. We may use this information you provide, or that which we collect via this website, to provide more relevant products and information to you.
You are entitled to obtain copies of records relating to your business with us. These records are kept for 10 years.